Shipping policy

caraseoul Shipping and Delivery Policy

This policy applies to orders placed directly on caraseoul.com.

Shipping at a Glance

Shipping detail	Policy
Free standard shipping	Available on all orders delivered to any of the 50 U.S. states, including Alaska and Hawaii
Minimum purchase	No minimum purchase required for free standard shipping
Dispatch location	California, United States
Same-day shipping cutoff	Payment must clear before 12:00 p.m. Pacific Standard Time (PST) on a business day
Standard delivery estimate	3–5 business days after dispatch
Business days	Monday through Friday, excluding U.S. federal holidays
Order tracking	Tracking information is emailed when your order ships

When Will My Order Ship?

Our final daily order batch is processed at 12:00 p.m. PST. Orders with payment cleared before this cutoff on a business day ship that day.

Orders with payment cleared at or after the cutoff are not eligible for same-day shipping.

How Long Does Standard Shipping Take?

Standard delivery typically takes 3–5 business days from the date your order ships. This estimate begins at dispatch, not when you place your order.

Delivery estimates may be affected by carrier delays, weather, or holidays.

Is Shipping Free to Alaska and Hawaii?

Yes. Free standard shipping applies to all 50 U.S. states, including Alaska and Hawaii, with no minimum purchase.

What Other Shipping Options Are Available?

Available services and any additional charges appear at checkout. Paid shipping charges include handling and depend on the destination, package weight, and selected service.

Does caraseoul Offer International Shipping?

Enter your delivery address at checkout to check shipping availability, services, and charges. International delivery times vary by destination and shipping service. Customs processing may cause additional delays.

Customers are responsible for import duties, taxes, and customs charges unless those charges result from a mistake caraseoul made on the order. If you believe this exception applies, contact our support team with your order number and the charge details.

How Can I Get Shipping Help?

Email info@caraseoul.com or visit our Contact page. Include your order number and a description of the issue.