caraseoul Terms of Use

These Terms of Use apply to caraseoul.com, operated by ELYEL Corporation, referred to below as “caraseoul,” “we,” “us,” or “our.”

1. What Am I Agreeing To?

Using this website constitutes acceptance of these Terms. If you disagree, discontinue use.

These Terms cover website access, customer accounts, and purchases made directly through caraseoul.com. Purchases through another retailer or marketplace are subject to that seller’s terms.

2. Who Can Create an Account or Place an Order?

You must be at least 18 years old and legally able to enter into a contract to create an account or place an order.

The website is not directed to children under 13. If you believe a child has provided personal information without appropriate parental consent, contact info@caraseoul.com so we can investigate and address the information in accordance with applicable law.

3. What Are My Account Responsibilities?

Provide accurate contact, billing, payment, and delivery information. Keep your account information current and your login credentials secure.

Use only payment methods you are authorized to use. Do not access another customer’s account or place an order using someone else’s identity without authorization.

Contact info@caraseoul.com if you suspect unauthorized activity involving your account or order.

4. How Are Prices, Payments, and Orders Handled?

Review the products, quantities, currency, discounts, shipping charges, taxes, and total shown at checkout before submitting your order.

Product availability and prices may change before an order is placed. If an error or availability issue affects an existing order, we will contact you about the available resolution. We will not charge an increased order total without your agreement.

We may decline or cancel an order because of unavailable inventory, payment failure, suspected fraud, or a material listing error. If we cancel an order after collecting payment, we will refund the amount paid for the canceled items and any associated charges that no longer apply.

5. Which Shipping and Return Policies Apply?

Our Shipping and Delivery Policy and Returns and Refund Policy provide the detailed conditions for direct purchases.

Topic	Policy summary
Free standard shipping	All 50 U.S. states, including Alaska and Hawaii, with no minimum purchase
Same-day shipping	Orders with payment cleared before 12:00 p.m. PST on a business day ship that day
Standard delivery estimate	3–5 business days after dispatch
Business days	Monday through Friday, excluding U.S. federal holidays
Return request deadline	Within 30 days after delivery
Opened products	Returnable if unused
Return shipping	Customer-paid unless support states otherwise
Refund processing	Within seven business days after receipt of an approved return
Restocking fees	Starting at US$5 for missing original packaging or contents
Import charges	Customer-paid unless the charges result from our mistake on the order

These Terms do not expand or reduce the eligibility conditions described in those policies. Contact us if you encounter conflicting information before placing an order.

6. How Should I Interpret Skincare Product Information?

Product pages describe each item’s intended use, ingredients, size, and other characteristics. Review the product information and packaging instructions before use.

Skincare information on this website is general educational information, not individualized medical advice. Customer experiences and results can vary. A review or testimonial does not guarantee that another customer will experience the same result.

If an online description differs from the product you receive, contact us with your order number and photographs of the item and label.

7. What Website Activities Are Prohibited?

You must not:

• Submit fraudulent orders, payment details, or return claims.
• Attempt to access accounts, systems, or personal information without authorization.
• Introduce malicious software or interfere with website security.
• Impersonate another person or falsely claim an affiliation with caraseoul.
• Post unlawful, threatening, harassing, or infringing material.
• Use automated activity to bypass security controls, purchase restrictions, or access limitations.

We may restrict access, close accounts, or remove submissions for violations, misuse, or security concerns, subject to law.

Closing an account does not extinguish an existing refund obligation or a customer’s statutory rights.

8. Who Owns the Website Content?

Website content belongs to ELYEL Corporation or its licensors. Reuse requires permission unless permitted by law.

Submitting a review does not transfer ownership of your content to caraseoul. You must have the rights necessary to submit it and must not include another person’s private information without permission.

Reviews should reflect your actual experience. Any material relationship with caraseoul, including free products or compensation, should be disclosed.

9. How Do I Report Copyright Infringement?

Email info@caraseoul.com with:

• Identification of the copyrighted work.
• The location of the material you believe infringes that work, including its URL.
• Your contact information and your relationship to the copyright owner.
• An explanation of why you believe the use is unauthorized.

We will review your report and respond as appropriate under applicable law. This contact process does not replace any formal notice requirements that apply to your claim.

10. How Is Personal Information Handled?

Our Privacy Policy explains how we collect, use, and disclose personal information.

Avoid including payment card details, account passwords, or sensitive personal information in public reviews or ordinary customer support messages.

11. What About Third-Party Websites?

External websites operate independently. Links do not constitute endorsement of their content.

Review another provider’s terms and privacy practices before using its services or sharing personal information.

12. Is Website Availability Guaranteed?

Website access and content are supplied without guarantees of uninterrupted availability or accuracy, subject to applicable law.

Technical interruptions do not eliminate obligations relating to accepted orders, approved refunds, or rights that cannot legally be excluded.

13. What Liability Limitations Apply?

Where lawful, we exclude indirect, consequential, incidental, special, and punitive damages arising from website use.

Nothing in these Terms excludes liability or waives consumer rights where applicable law prohibits that exclusion or waiver. Website disclaimers do not cancel express product warranties or mandatory consumer protections.

Where lawful, you must reimburse us for reasonable third-party claims and costs caused by your unlawful submissions or breach of these Terms.

This obligation does not require you to cover losses caused by our own unlawful conduct.

14. Which Law and Courts Apply?

California law governs these Terms. Disputes belong in courts in San Diego County, California, unless mandatory law requires otherwise.

This provision does not remove protections or access to a court that applicable law guarantees you.

15. Can These Terms Change?

We will publish revisions and notify users of significant changes. Continued use constitutes acceptance where legally permitted.

Updates will not retroactively change the price or expressly agreed purchase conditions of an existing order without an applicable legal basis or your agreement.

An unenforceable provision does not invalidate the others. Delayed enforcement does not waive our rights.

16. How Do I Contact caraseoul?

Email: info@caraseoul.com
Website: caraseoul.com
Contact form: Contact caraseoul

Business and mailing address:
ELYEL Corporation / caraseoul
1630 Faraday Avenue, Suite 100
Carlsbad, CA 92008
United States

16. Shopify Hosting and Enhanced Services

caraseoul.com is hosted by Shopify and uses Shopify Network Intelligence. Shopify collects and processes personal information from visits and purchases, including to provide Enhanced Services using information from interactions with caraseoul, other merchants, and Shopify.

Information submitted to our store is shared with Shopify and other third parties involved in providing these services, which may be located in other countries.

Our Privacy Policy and the Shopify Consumer Privacy Policy explain this processing. Visit Your Privacy Choices or Shopify’s Privacy Portal to exercise available opt-out, objection, and consent-withdrawal rights.