Shipping and Delivery Policy
caraseoul Shipping and Delivery Policy
This policy applies to orders placed directly on caraseoul.com.
Shipping at a Glance
|
Shipping detail |
Policy |
|
Free standard shipping |
Available on all orders delivered to any of the 50 U.S. states, including Alaska and Hawaii |
|
Minimum purchase |
No minimum purchase required for free standard shipping |
|
Dispatch location |
California, United States |
|
Same-day shipping cutoff |
Payment must clear before 12:00 p.m. Pacific Standard Time (PST) on a business day |
|
Standard delivery estimate |
3–5 business days after dispatch |
|
Business days |
Monday through Friday, excluding U.S. federal holidays |
|
Order tracking |
Tracking information is emailed when your order ships |
When Will My Order Ship?
Our final daily order batch is processed at 12:00 p.m. PST. Orders with payment cleared before this cutoff on a business day ship that day.
Orders with payment cleared at or after the cutoff are not eligible for same-day shipping.
How Long Does Standard Shipping Take?
Standard delivery typically takes 3–5 business days from the date your order ships. This estimate begins at dispatch, not when you place your order.
Delivery estimates may be affected by carrier delays, weather, or holidays.
Is Shipping Free to Alaska and Hawaii?
Yes. Free standard shipping applies to all 50 U.S. states, including Alaska and Hawaii, with no minimum purchase.
What Other Shipping Options Are Available?
Available services and any additional charges appear at checkout. Paid shipping charges include handling and depend on the destination, package weight, and selected service.
Does caraseoul Offer International Shipping?
Enter your delivery address at checkout to check shipping availability, services, and charges. International delivery times vary by destination and shipping service. Customs processing may cause additional delays.
Customers are responsible for import duties, taxes, and customs charges unless those charges result from a mistake caraseoul made on the order. If you believe this exception applies, contact our support team with your order number and the charge details.
How Can I Get Shipping Help?
Email info@caraseoul.com or visit our Contact page. Include your order number and a description of the issue.